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How to Troubleshoot Pump Issues: Solutions for Seedling and Runway Pump

Investigate Pump Malfunctions: Step-by-Step Guide to Rectify Water Delivery Issues in the Seedling Tank and Runways.

Overview

This article provides troubleshooting steps for resolving issues with the seedling pump, ensuring that it is functioning properly. If the pump is not working, follow the steps outlined below to check the electrical connections, confirm the pump's motor is running, and ensure it is properly submerged. If these steps do not resolve the issue, a faulty pump may need to be replaced, and further assistance can be requested. 

Troubleshooting a Non-Working Seedling Pump 

If your seedling pump is not working, there are a few essential checks and steps to follow in order to troubleshoot the problem. This guide outlines the process to ensure the pump is properly powered, the motor is functioning, and the pump is properly submerged and filled with water. If the pump is still not operating after these steps, you may need to replace it. 

Step 1: Check the GFCI Outlet 

  • Inspect the Outlet: 
    • Begin by checking the GFCI outlet to ensure that it is not tripped. 
    • The seedling pump timer requires a live connection, so make sure that power is reaching the outlet. 
    • If the GFCI outlet is tripped, press the reset button to restore power.

Step 2: Verify the Pump is Running 

  • Listen for the Humming Sound: 
    • Check the pump to see if it is making a humming sound, indicating that the motor is running. 
    • If there is no humming sound, the motor may not be functioning properly, and further inspection is needed.

Step 3: Ensure the Pump is Fully Submerged in Water 

  • Submerge the Pump: 
    • Confirm that the pump is fully submerged in water, as it needs adequate water intake to operate. 
    • If the pump is not submerged, reposition it to ensure that it is immersed in water.

Step 4: Refill and Reconnect the Pump 

  • Unthread the Plug: 
    • Locate the plug on either the top or the side of the pump, and unthread it. 
  • Allow Water to Fill: 
    • Let the pump fill with water completely to ensure there is no air trapped inside. 
  • Re-screw the Plug: 
    • Once the pump is filled with water, securely screw the plug back into place. 
  • Reconnect the Pump: 
    • Plug the pump back into a working electrical outlet and check for operation.

Step 5: Further Action if the Pump is Still Not Working 

  • Faulty Pump Diagnosis: 
    • If the pump is still not functioning after completing all of the above steps, the issue may be due to a faulty pump. 
  • Request a Replacement: 
    • In this case, you will need to order a replacement pump. Contact help@thegrowcer.ca to arrange for a new pump to be shipped. 
  • Temporary Solutions: 
    • A Growcer technician can assist with advice on how to keep the system running while awaiting the new pump, ensuring minimal disruption to your operation. 

Summary 

By following these troubleshooting steps, you can identify and resolve common issues with your seedling pump. Start by checking the GFCI outlet, verifying the pump's motor is running, and ensuring it is properly submerged and filled with water. If the pump is still not working after performing these checks, a faulty pump may be the cause, and a replacement will need to be arranged.

For further assistance, please reach out to help@thegrowcer.ca. A Growcer technician can provide support and advice to keep your operation running while awaiting the new pump.